Question

Why am I unable to import Reviews to Klaviyo?

  • 20 February 2024
  • 3 replies
  • 34 views

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I've attempted importing the reviews through various methods, yet none have been successful. How should the columns be aligned?

I have updated the csv as it is been advised here: 

https://community.klaviyo.com/integrations-and-reviews-39/import-reviews-csv-from-a-different-platform-not-listed-in-klaviyo-reviews-8998


It doesn’t work also.

 

Here is the errors I have recieved:
 

And an another one:


3 replies

Userlevel 7
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Hi @havvameletli!
 

May I ask which Reviews platform you are importing from?

Best,

Brian

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@Brian Turcotte We are importing from Air reviews in Shopify.

Userlevel 7
Badge +36

Hi @havvameletli!

My apologies for the delay here!

Have you tried this troubleshooting step?
 

- Brian

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