I was mapping out a flow for my business and I was wondering if you can segment your triggers so that emails and sms only get sent to people who have looked at a specific product? For example, I have two products on my website and I’m setting up an abandoned cart flow. How can I make sure that the emails/texts sent out are sent out based on the product that they viewed? If they didn’t view product 2, I don’t want them to get promotions on product 2, because they looked at product 1 if that makes sense.
Best answer by Spark Bridge Digital LLCView original