I’m having a problem where every email in my system says “Email - Never subscribed”, but they have subscribed and opted in. Does anybody know why it does this? How do I fix this?
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/a7463c80-e34f-4136-b7fd-3dab6eb0da73.png)
Also, why is it allowing me to send emails and still have this tag on it? I’m just not understanding what happened. This wasn’t an issue a week ago.
Best answer by chloe.strange
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