Hello there! 

We moved our database over from Mailchimp approximately 18 months ago. Since then, we have substantially grown our database so it now includes profiles who have subscribed via both Mailchimp and Klaviyo. We are finding however that there’s now some confusion over the definition: “Profile can receive marketing because person is subscribed.”

The “person is subscribed” criteria appears to exclude our Mailchimp subscribers. 

In an attempt to combat this, (and be sure that we’re only emailing the correct people) we are interested in giving our Mailchimp imports the opportunity to (re)subscribe via Klaviyo, perhaps by means of an ‘update property’ button or even an embedded form. 

Is this something that is possible? I assume that since the profiles already exist and cannot be duplicated that the ‘update property’ route might be our only option.

Any help would be greatly appreciated. 

Thanks, Hannah