I ask for only email addresses from my website visitors when it comes to subscribing to my website’s newsletters.
But inside flows I want to set a criteria that the emails should go to those people who are not from Australia and NewZealand.
Can Klaviyo find out the country of my subscribers even without asking so that I can remove them inside flows?
Best answer by david.to
Thanks for sharing your question with the Klaviyo Community!
Klaviyo can identify your subscriber’s location automatically without asking them for it through the subscriber’s IP geolocation. Methods of how Klaviyo is able to identify your contact’s locations are:
- Clicks through from a Klaviyo email
- Subscribes via a Klaviyo signup form
- Captured by the Klaviyo Web Tracking Snippet
For your specific use case, so long as you are using a Klaviyo signup form to collect subscribers, their location can be determined by Klaviyo automatically. This would allow you to create filters to prevent users who are outside of Australia and New Zealand from receiving your desired flow.
You can learn more about how Klaviyo identifies a subscriber’s location from the Understanding When and How Klaviyo Sets a Profile's Location article.
Hope this helps!