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Can you have unsubscribe page per list?

  • 6 March 2021
  • 4 replies
  • 34 views

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I’ve got a different types of email that gets sent out each week that are attached to a different mailing lists. Is there a way to have multiple unsubscribe list?

For e.g

Customer 1 is in the list A and list B, customer 1 only wants to unsubscribe list A emails but keep list B emails.

Thanks in advance!

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Best answer by julie.accardo 7 March 2021, 18:25

Hi @plantedmeals ,

 

The functionality to allow users to unsubscribe from a specific list is available for paid Klaviyo accounts. For free Klaviyo accounts, anyone who unsubscribes will be globally suppressed.

 

Within your Klaviyo account under, Account > Settings > Email, you have the ability to select if you want a user to be unsubscribed from all lists when they unsubscribe. This setting is checked by default (recommended as best practice). You would need to de-select this setting. Then, in list settings which can be found when you click into the list > click settings, you have the option to set whether a user unsubscribing from that list will only be removed from that list or will be globally suppressed.

 

Hope this helps!

Julie

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Userlevel 3
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Hi @plantedmeals ,

 

The functionality to allow users to unsubscribe from a specific list is available for paid Klaviyo accounts. For free Klaviyo accounts, anyone who unsubscribes will be globally suppressed.

 

Within your Klaviyo account under, Account > Settings > Email, you have the ability to select if you want a user to be unsubscribed from all lists when they unsubscribe. This setting is checked by default (recommended as best practice). You would need to de-select this setting. Then, in list settings which can be found when you click into the list > click settings, you have the option to set whether a user unsubscribing from that list will only be removed from that list or will be globally suppressed.

 

Hope this helps!

Julie

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Thanks @julie.accardo for the response.

I do, however, create an email list from the API, can I also do this using the API?

 

 

 

 

 

Userlevel 6
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Hi @plantedmeals
You should be able to do this via the V2 List API. The documentation on that can be found in this guide in our docs

Remove from List

Remove profiles from a list.

Arguments

The arguments can be sent as URI parameters or as content type application/json. The API key can also be specified in the request header with the key api-key.

api_key - string - The private API key for your account.

emails - list of emails - The emails corresponding to the profiles that you would like to remove from the list.

phone_numbers - list of phone numbers - The phone numbers corresponding to the profiles that you would like to remove from the list. Phone numbers must be in E.164 format.

push_tokens - list of push tokens - The push tokens corresponding to the profiles that you would like to remove from the list.

Response - Successful requests will return with HTTP OK responses. Invalid requests will be accompanied by an error message.

 

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@cassy.lee awesome! thank you

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