Hello,
I am using Klaviyo integration in Channelize via the API key.
There is a form for people to add their email and join the list. With single opt-in everything works fine.
But with double opt-in, users never receive the confirmation email and therefore are not added to the list. (And I have checked spams etc)
Any hint of what to do to solve this?
Thank you
Best answer by Taylor Tarpley
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+10
Hey
Thank you Brett for your feedback. However I don’t want to bypass the double opt-in. I would like to make it work because this is mandatory for Europe.
+60
Hi
Thanks for chiming in here with your insight
Thanks for participating in the Communtiy!
-Taylor
I think the Jotform integration does the same thing. Registrations via JotForm are not triggering sending out the confirmation email for double opt-in.
I had to switch to single opt-in at the list level for new subscribes to be successful, but I would prefer double opt-in with a confirmation email sent out.
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