When attempting to bulk CSV load a user property that is of List/Array type, the csv importer fails to work despite following the format recommended by the documentation : https://help.klaviyo.com/hc/en-us/articles/115005237648-About-Data-Types#list6
For example the very simple CSV below fails with “column missing” but if I change the property to be a normal string, the upload completes. It looks like the CSV uploader does not actually support List data types despite the documentation.
Best answer by DovView original
Thanks for sharing this question with our community.
At this time the upload via copy and paste function with list data types is not available. Instead, you’ll want to upload your .csv file. Here is our guide on achieving that.
And here is a screenshot example of how your .csv would look with list data types:
Also, I recommend checking out our List Import Troubleshooting guide as this will show you all error messages, what they mean, and how to solve for them.
Thanks for being a community member.