Hi everyone,
I've been working hard over the past few weeks and months on some complex personalizations for my emails, and I was really happy with the results. However, since Friday, these personalizations have suddenly stopped working. Existing blocks with these personalizations still function correctly, but the moment I update any block, they cease to work.
Klaviyo Customer Support insists that nothing has changed on their end, but it seems unlikely right? I mean, I see them still working in existing content...
Has anyone else experienced a similar issue? Any insights or solutions would be greatly appreciated! Unfortunately, I can’t share the personalization statement in public.
Thanks!
