Customer data upload

  • 10 February 2022
  • 1 reply

Badge +3

We have just moved over from Mailchimp to Klaviyo & are currently moving over customer data that has been captured during the move. 

Out of 60 customers, 40 of them failed to upload due to a formatting erro which I believe to be the format of the dates. Once I make the changes to this data & upload to Klaviyo, how can I overwrite this duff info (date format being written wrong way) to ensure it doesnt happen again?


Best answer by Manny Singh 11 February 2022, 05:35

View original

1 reply

Userlevel 7
Badge +38

Hi Emily! Welcome to the community. 


Sounds like to ensure it doesn’t happen again for future imports, you’d need to the change the date format in the CSV.  Here’s a few articles that’ll help you with this:


How to Troubleshoot List Imports

Acceptable Date Formats For Profiles

How To Format Dates for CSV Files


Hope that helps!