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Customer data upload

  • 10 February 2022
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We have just moved over from Mailchimp to Klaviyo & are currently moving over customer data that has been captured during the move. 

Out of 60 customers, 40 of them failed to upload due to a formatting erro which I believe to be the format of the dates. Once I make the changes to this data & upload to Klaviyo, how can I overwrite this duff info (date format being written wrong way) to ensure it doesnt happen again?

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Best answer by Manny Singh 11 February 2022, 05:35

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Hi Emily! Welcome to the community. 

 

Sounds like to ensure it doesn’t happen again for future imports, you’d need to the change the date format in the CSV.  Here’s a few articles that’ll help you with this:

 

How to Troubleshoot List Imports

Acceptable Date Formats For Profiles

How To Format Dates for CSV Files

 

Hope that helps!

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