I have a flow created that are triggered by a profiles wedding date. Every email has the date merged into it as well so the user see their wedding date in the emails.
After I import users with weddings dates, their profiles show the correct date; however, the emails in the flow are showing a date one day earlier than the profile’s date in their account.
What I’ve checked:
SETTINGS: We are located in Ohio. My account settings reflect United States and Eastern Time Zone.
When I import the CSV file, i double check that the wedding date column is formatted as SHORT DATE with time. When mapping fields during the import process, I confirm I’m importing the data as DATE tinto the DATE profile field.
When I contacted Klaviyo several times, they said to use 12:00:00 to my wedding date field. I have done that and Excel defaults to AM or PM and I can’t get rid of that. I’ve tried both AM and PM and I’m getting the same incorrect date results.
Per Klaviyo’s suggestion, each email has the merged field code set as {{ person|lookup:'Wedding_Date'|default:''|format_date_string|date:'F d, o' }}
An exampled of the date I imported: 11/15/2025 12:00:00 AM
And how it shows in the user’s Profile after importing into Klaviyo: 2025-11-15T00:00:00Z
Yet the date shows in the emails as 11/14/2025.
Any suggestions how to fix that ?