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Does adding profiles already in Klaviyo to a list increase the profile count?

  • 16 June 2022
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Hi Klaviyo Team, I would like to ask is our active profile will increase if we adding same profile in the list? Or it will automatically exclude the profile?

 

Thank you in advance.

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Best answer by Taylor Tarpley 16 June 2022, 23:49

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Hi @Laila

 

Thanks for sharing your question with us!

 

If an active profile is already in your Klaviyo account, but you are uploading it into a singular list for instance, it will not increase your profile count as Klaviyo recognizes the profile is already in your account. For more insight on this I would recommend checking out these Community threads and Academy courses to build on your Klaviyo knowledge! 

 

Thanks for participating in the Community! 

-Taylor

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