Skip to main content

Hi Klaviyo Team, I would like to ask is our active profile will increase if we adding same profile in the list? Or it will automatically exclude the profile?

 

Thank you in advance.

Hi @Laila

 

Thanks for sharing your question with us!

 

If an active profile is already in your Klaviyo account, but you are uploading it into a singular list for instance, it will not increase your profile count as Klaviyo recognizes the profile is already in your account. For more insight on this I would recommend checking out these Community threads and Academy courses to build on your Klaviyo knowledge! 

 

Thanks for participating in the Community! 

-Taylor


Reply