Hi all,
I’m wondering whether it’s possible to require double opt-in for customers who subscribe to our newsletter via the forms on our site, but not require it for people who opt-in when checking out via POS.
We have a small store and we also do several shows per year. We offer a small gift to people who subscribe to the newsletter upon checkout. However, I recently set up a new welcome flow, and when I was looking to see if it was working as intended, I realized a recent store customer who had accepted marketing when being checked out on the POS, was not in the newsletter list.
His Shopify profile says “accepts marketing”.
His Klayvio profile says Accepts Marketing = True
His Klayvio Profile also says Email: Never subscribed.
I’m wondering if this is because he received a double-opt in email and didn’t click it. Which leads me back to my question: it looks like the double opt-in on the newsletter list is either on or off, no in between. Is there any way to have Shopify integrations avoid the double opt-in? Has anyone else run into this? Is there a work around? I was thinking maybe I could make a segment that would capture these emails? But then if I try to add them to the Newsletter list, they’d receive a double opt-in.
I have the double opt-in set up to prevent bots on the website, which we had a huge problem with in the past, but when we say to a real human standing in front of us “would you like to receive emails?” and they say “yes!” I’d like to make that the whole interaction, and not have to hope that they click the opt-in email later that day!
Thanks for any insights or advice :)
