Dynamic Profile Updates - Shopify to Klaviyo

Question

Hi,

Our Shopify Account form (https://capellisport.com/account/register) features some custom fields. When it is filled out these are added to the notes section within Shopify.

How can I get these into the users Klaviyo profile, dynamically, so that they can be used for segmentation?

Many thanks,

Zack

kaila.lawrence · Accepted Answer

Hi @ZackGurd! Unfortunately it’s not possible to directly pass Shopify Notes to Klaviyo as custom properties. Instead, moving forward I suggest using Shopify tags. You’ll be able to use them to dynamically update and segment your profiles.

To backflll this info, you can export your Shopify customer data including the notes fields. Then you’ll parse out the properties you want as new columns and upload it back into Klaviyo.

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