I’ve been working all day to setup my new Klaviyo account. I’ve been working through the Shopify & Klaviyo Onboarding checklist. I’ve completed the steps for Shopify integration (verified the JS scripts for site and product tracking are in place). I’ve browsed my site with a profile and see metrics. I’ve created an embedded subscription form that’s pointed to my Newsletter list. However, when I test email signups, these subscribers are automatically added as consented profiles and I never first receive the email confirmation to opt-in. Further, these profiles are not added to the Newsletter list.
I have configured a custom sending domain and validated emails can be sent by sending previews of some of the email templates.
I’ve checked my Newsletter list settings and I have double opt-in turned on. Can someone please look at my account and help me resolve this?
Best answer by cassy.leeView original