Hi!
My emails are currently only going out to 2,441 addresses but my lists make up 11,820.
I hadn’t really cleaned my list in a while and then I set up some parameters last year but I think I have suppressed too many profiles now. I am not sure how to get them unsuppressed. I don’t want to unsuppress the ones I have manually suppressed though.
What is the best way to do this?
Thanks!
Zoe
Hello
Welcome to the Klaviyo Community!
Suppressing profiles are typically a permanent action as mentioned in the How to Bulk Delete or Suppress Contacts in Klaviyo Help Center article. Customers can actually be unsuppressed automatically if these suppressed users were interested in joining your list again and resubscribing through a form. By doing so these users would be considered an Active Profile again in your account.
Although you can manually unsuppress individual profiles as
David
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