Today I sent out two separate versions of essentially the same email to different segments.
I have created an “employee” list where, as you can imagine, I keep all our employees emails so I can exclude them from certain communications as necessary.
One version of the email was sent to our club members and employees.
Another version was sent to our engaged audience, excluding everyone found in our club segment or employee list. But I received both versions of the email, despite my email address being in the employee list.
I’m worried that my segments aren’t working correctly and that I’m spamming recipients with multiple versions of the same email, but I don’t know how that would be possible if they are part of an excluded segment.
Has anyone else encountered this?
Best answer by DovView original