I’ve read the help pages on how to add additional filters to a flow so that someone who uses a static coupon code will not receive an email. However, although I have magento2, it doesn’t seem to be pulling in my coupon code correctly.
To test that the flow would work, I attempted to create a segment of people who have used this code over all time. Although in Magento I can see that 222 people have used the code, my segment in Klaviyo says there is no one in the segment.
I’ve attached a screenshot of my definition below. It matches my coupon code exactly.
There is one thing -- this coupon code is generated in the “Cart Rules” section of Magento. Does that affect things?
Any help is much appreciated!
Best answer by Dov
Thanks for the follow-up note.
If you click on the word “Discounted” in your segment definition, start typing in “Cart” and “CartPriceRuleID” will populate as one of the options. From there, find the actual Cart Price Rule ID that correlates with the static coupon code and update the segment. That should pull folks who have used that code.