Getting invalid phone number

  • 17 May 2021
  • 1 reply

Badge +2

I have a phone number +06 14 44 19 11 and when I am trying to add it in the list via API, I am getting

 not a valid phone number. error


I tried removing the space and also removing the leading + symbol, but the issue still persists


Please help me in this


Best answer by Dov 18 May 2021, 15:23

View original

1 reply

Userlevel 7
Badge +61

Hello @icdev,

Thank you for sharing your question with the Klaviyo Community.

Currently, SMS and MMS messages in Klaviyo can only be sent to U.S. numbers and you can only collect SMS consent from U.S. phone numbers. With that said, the team is working on expanding Klaviyo’s SMS feature internationally, though there isn’t a solid timeline on when this will be available for other countries. For more information, I recommend checking out our SMS Handbook and our Guide to Collecting SMS Consent via API.

Thanks and have a wonderful day.