Hello! I’ll preface this by saying I’m extremely new to Klaviyo and try as I might to figure this out, it’s over my head. I’m hoping someone here can lend a hand.
I have a WooCommerce shop and my Web developer just integrated Klaviyo for me. We sell two different products, which are subscriptions. When a customer purchases/signs up for a new subscription, they will be prompted to check the box to be added to our subscriber email list so that we can provide them shipping and other important updates for their subscription box. But here’s the tricky part. These boxes have different products on different production schedules, and they also each get access to unique codes for other specific products on the site. I need to create a segment (I think?) for each of these two subscription boxes so that I can send specific emails to people who subscribed to Box A and different emails to the people who subscribed to Box B.
Is there anyone here who could walk me through the steps of how to set up those segments to do that?
Huge thank you in advance! --Stacie