I have a main list including contacts with a tag « english » (anglophone people). Someone speaking french has been mistakenly tagged with english. I would like to remove the tag so that he can stay within the main list and receive our emails in french.
I don’t see an option anywhere. The only thing I’m able to do would be to plain simple delete the contact and manually re-add it to the main list, without the tag. It’s not optimal though, is there any other way to simply remove the tag to that contact?
Thanks for your help!
Best answer by david.to
Building off of what
Segments are dynamic groupings of profiles/contacts that are placed into these segments so long as they meet the segment rules. One thing to try after evaluating those segment rules to make sure they are accurate would be to also manually “Update settings” to refresh the segment and have it run through again. You can do so by navigating to your segment > Edit Definition > Update Segment at the bottom.