How do you delete customers out of my account?

Question

I’ve read the help files on this and it refers to going to Account → Settings → Profile Maintenance.

However, under “Remove profiles”, there is nothing under “Select an option”. If I just click “Delete People”, then it takes me to the account page where it says how man profiles I have… However I legally need to delete them. I cannot figure out how to make them go away if the process in the help docs doesn’t work.

Any advce?

retention · Accepted Answer

@BF123456789- If you need to delete a single profile, or a handful of them, you can do that directly in the Profile View like this:If you want to delete a large list of people, then firstyou can create a Segment and then select it in your Account →Settings →Profile Maintenance.Here’s an example:Does this help?

BF123456789 · Answer

Definitely looks like help. Thank you so much!

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