I want to do an investigation into my total active and suppressed profiles. The above image is my current number. I was told by my client that the numbers on the 31st of January was
All profiles: 852,000
Active: 652,000
Supressed: 199,000
I want to investigate why there has been little to no growth in the number of active subscribers over the past 6 months.
My problems: I can see the data for right now, but I don't know how to check the previous numbers. - how do I check this?
What action steps would you take to discover the root cause of this problem? When I know more, I can ask here again to find help with some action steps to solve the problem.
I’d appreciate any insights you can provide to help my thinking around this problem
Thanks so much,
Gary