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How to filter metric analytics by segment?

  • October 29, 2024
  • 2 replies
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Hey there!

Still getting used to Klaviyo as our new CRM platform. Looking in the metrics tab within the analytics section, is there no way to filter a specific metric (like ‘Active on Site’) by a segment?

All I want to do is be able to look at specific metrics for a pre-defined segment of profiles, but it doesn’t seem possible.

Am I being stupid, or is this genuinely not a feature of Klaviyo analytics?

Thanks!

Best answer by Will at Verve

Hi there, 

I have done this many times when setting up segments for our clients. 

I am frustrated to say you will not be able to access website API’s however you will be able to view email automation & campaign metrics as well as the AOV and engagement rate. 

  1. If you head over to Lists & Segments 
  2. Click on the list or segment you would like to analyse. 
  3. Head over to Engagement on the drop-down bar. 
  4. Run an engagement report.

Hopefully this helps with your inquiry. 

Will 

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Will at Verve
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  • October 29, 2024

Hi there, 

I have done this many times when setting up segments for our clients. 

I am frustrated to say you will not be able to access website API’s however you will be able to view email automation & campaign metrics as well as the AOV and engagement rate. 

  1. If you head over to Lists & Segments 
  2. Click on the list or segment you would like to analyse. 
  3. Head over to Engagement on the drop-down bar. 
  4. Run an engagement report.

Hopefully this helps with your inquiry. 

Will 


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  • Author
  • Contributor I
  • 1 reply
  • October 29, 2024
Will at Verve wrote:

Hi there, 

I have done this many times when setting up segments for our clients. 

I am frustrated to say you will not be able to access website API’s however you will be able to view email automation & campaign metrics as well as the AOV and engagement rate. 

  1. If you head over to Lists & Segments 
  2. Click on the list or segment you would like to analyse. 
  3. Head over to Engagement on the drop-down bar. 
  4. Run an engagement report.

Hopefully this helps with your inquiry. 

Will 

I find it baffling that you can filter API metrics by specific profile properties but not by segment. Such a simple feature! Thanks anyways Will.