Hello,
We are trying create a List or Segment of profiles we have that aren’t on a List or in a Segment currently and haven’t Unsubscribed so we can clean them up.
We created a Segment that was:
If someone is/isn’t on a list, Person, Is Not, List A
or
If someone is/isn’t on a list, Person, Is Not, List B
etc.
but it’s putting profiles on this List more than once. That’s before we mess with Unsubscribed or Suppressed profiles.
What am I doing wrong?!
Thanks!
You’ll want your conditions to be:
Is not in LIST
AND
is not in LIST
If you’re using Shopify, I would also add
AND
Properties about someone > accepts marketing > is false
OR
Properties about someone > accepts marketing > is not set
It’s possible you have people who have opted in to receive marketing but didn’t end up being added to your list because the integration was set properly or some other weird tech thing.
Hope that helps!
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