Solved

How to UPDATE opt outs via CSV?

  • 1 February 2022
  • 2 replies
  • 52 views

Badge +2

We have a new website that doesn’t integrate with Klaviyo so updates will be sent to be from the website via .csv files to update opt outs on the website via a customers profile.

Can anyone tell me how and where to make this *update* via a csv?

 

For reference the .csv will be in this format:

customerid 
email
optin_status
optin_change_date

icon

Best answer by jennym 1 February 2022, 16:51

View original

2 replies

Userlevel 1
Badge +7

To manually unsubscribe opt-outs, you’ll have to upload that CSV into the Profiles > Suppressed Profiles section.

 

 

Badge +2

That’s great, thanks for your help!

Reply