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I'm facing issues non showing up of shopify product and image when design Browse Abandonment Flows template

  • 4 February 2021
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I'm facing issues non showing up of shopify product and image when design Browse Abandonment Flows template.. Have successfully link my shopify with my paid klaviyo account and when designing flows template like browse abandonment flows

Thats what its show up to me instead of showing up my shopify product

 Pls i need help and guide on how to fixed it..’

 

every solution is welcome, thanks alot all

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Best answer by Paul S 10 February 2021, 20:57

Hi @expertmuslim ,

 

Were you able to find a solution? My initial thought is that at the time of original trial, a catalog feed was not present for you to choose from. By default, product feeds should be available to use when you integrate but this article How to Use Product Feeds and Recommendations does a good job explaining how to use those feeds. Because you mentioned Shopify, that should be handled through the Shopify integration but if you’re still experiencing an issue, let us know.

If you were able to find a solution on your own, let us know what ended up working for you as that will likely be valuable to customers in the future.

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Hi @expertmuslim ,

 

Were you able to find a solution? My initial thought is that at the time of original trial, a catalog feed was not present for you to choose from. By default, product feeds should be available to use when you integrate but this article How to Use Product Feeds and Recommendations does a good job explaining how to use those feeds. Because you mentioned Shopify, that should be handled through the Shopify integration but if you’re still experiencing an issue, let us know.

If you were able to find a solution on your own, let us know what ended up working for you as that will likely be valuable to customers in the future.

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