+2
I have a segment of customers that I want to add a tag to. I have gone and applied the tag to the segment of customers, but the tag is not actually applied to each customer profile in the segment, just the segment itself.
The reason for doing this is that I want to combine 5 different segments into one list but I want to tag each customer before they are joined so I can keep track of where they are from.
What is the best way to do this? Thanks
Best answer by Omar
View original
+60
Hey
Sounds like you may have used a tag for organizing aspects of your account. If you wanted to tag individuals in the traditional sense of identifying certain profiles, you’ll want to use profile properties.
The easiest way to tag a group of existing customers in my opinion is through a .CSV import as explained in the Manually add them subsection of our Profile properties reference Help Center article.
I hope this helps!
David
+44
Hi
There are to ways you can do so. Just to clearify with adding a tag you mean adding a custom profile property.
The easiest way is to tag them manually as
Hope this helps
Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner
Klaviyo & Conversion Rate Optimization Specialist
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