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Is there a way to create a segment based on the last product customer viewed

  • 24 November 2022
  • 3 replies
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Userlevel 4
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I would like to split our engaged segment by the last product / brand viewed by that profile and send them a Sale email mainly featuring that brand..

 

Any ideas.

 

Thanks

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Best answer by SeanMcC 26 November 2022, 01:44

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3 replies

Userlevel 5
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Hi @SeanMcC

Great question! You can segment by the last product / brand viewed. You could create a segment similar to this:

I’m also including a few other resources related to the ‘viewed product’ metric:

I hope this helps you down the right path!

~Chloe

Userlevel 4
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Chloe

 

Thanks for your reply.

You suggestion will show if a customer viewed a brand in the last 30 days however I specifically interested in the last brand that the profile viewed? Any thoughts?

 

Sean

Userlevel 4
Badge +7

Hi @SeanMcC

Great question! You can segment by the last product / brand viewed. You could create a segment similar to this:

I’m also including a few other resources related to the ‘viewed product’ metric:

I hope this helps you down the right path!

~Chloe

 

Chloe

 

Further to my last reply as you know there could be lots of great uses for this information

eg if you were able to insert the name of the last viewed brand into the subject line of the email the open rate would go through the roof.

Do let me know if you can make this happen…

 

Sean

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