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Issue adding profiles to segments

  • September 14, 2024
  • 1 reply
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Hello, I’ve created a flow but it doesn't seem to be sending emails.

Subscribers sign up via a form and they will then go onto my master list (P&G Master list). They might be on the Master List already, but I want the flow to trigger when anyone (whether they are a previous subscriber or not) signs up to that new form.

I've set the flow to trigger when someone enters a segment (the segment is created by anyone signing up to that new form). But it still does not seem to work - the test emails do not get added to the segment, and the flow does not activate either. Can anyone advise?

 

Best answer by ArpitBanjara

Hey @meetapapersandgems 

I am not sure what you mean when you say, ‘the flow doesn’t activate either?’

Are you not able to turn the flow live? 

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ArpitBanjara
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  • Principal User I
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  • September 15, 2024

Hey @meetapapersandgems 

I am not sure what you mean when you say, ‘the flow doesn’t activate either?’

Are you not able to turn the flow live?