Solved

Issue segment filter

  • 23 February 2021
  • 1 reply
  • 21 views

Badge

Hello everyone,
i create a segment based on the people who clicked on a specific link, the problem is that our link is not a URL link but a mailto link(email link). Is it possible to track this link which is not a url ?
Thank you in advance for your answer :heart:

 

icon

Best answer by caroline 25 February 2021, 23:30

Hi there,

Unfortunately, since mailto links are not the same URLs, our “Clicked Email” metric does not track clicks of mailto links.

Other Community members may be able to make recommendations based on solutions they have used to track clicks of mailto links.

Best,

Caroline

View original

1 reply

Userlevel 4
Badge +4

Hi there,

Unfortunately, since mailto links are not the same URLs, our “Clicked Email” metric does not track clicks of mailto links.

Other Community members may be able to make recommendations based on solutions they have used to track clicks of mailto links.

Best,

Caroline

Reply