Hopefully someone has experience of this as I can’t believe we’re the first to try this.
We want to do an onsite survey for website visitors.
It’s a 3 question survey to get a steer on why they are browsing and what help we can give them.
Question 2 depends on the answer to question 1, question 3 depends on the answer to question 2.
Klaviyo can’t handle the answers triggering different follow-on questions so they advised using Typeform.
It ends up with customers dropping into 1 of 8 different “categories” after question 3. Each of which we will handle through different flows.
Has anyone done similar and how do you link each “category” with a segment in Klaviyo?
Hope that all makes sense.
Best answer by Taylor TarpleyView original