I am in the process of doing some pre-Holiday list cleaning for a client and wanted to make sure that my segment definition was correct. I keep overthinking it, and tripping myself up! Take a look. Any feedback would be great. Thanks in advance!
- Received Email is at least 20 over all time
- Opened Email zero times over all time
- Clicked Email zero times over all time
- Placed Order zero times over all time
- Person is not suppressed for email
Best answer by Brian TurcotteView original
Hi Ginger, welcome to the community.
Good idea. Please send a screenshot of the Segment Definition in Klaviyo. Getting the AND/OR right will be important as well.
In terms of the metrics used, that’s up to you and the brand depending on your cadence/strategy.
Also, if you haven’t seen this, here’s a quick guide on list cleaning from the Klaviyo help articles:
Thanks for the response! Screenshot is below
@Ginger M and welcome to the Community!
I agree with
@Mailbox Manny that list cleaning will depend on your overall strategy, and that Help Center Link is a great place to start!
If you’re looking for more resources, I would recommend the following Help Center Articles and Community threads:
I hope this helps and thank you for using the Community!
I’ve done all of that before reaching out. Thanks, I’ve got it.