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List not showing for my embedded form

  • 10 October 2023
  • 1 reply
  • 38 views

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I’ve created a new embedded form and I can’t see the list where the sign-ups will be going to (as shown below). 

 

I already set a specific list where the subscribers will be added once they sign up. The list is already set to single opt-in. But still it’s not showing.

Let me know what’s the workaround for this one. Thanks!

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Best answer by bluesnapper 10 October 2023, 13:26

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Userlevel 6
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HI @Shimee 

That is strange. It should appear on that page. I hate to suggest switching off and back on again i.e log out/back in 😀 but I’d try that, then contact Klaviyo support.

Have you tried a test submission on your embed form to see if that email is added to your BCFM list? That test email will need to be one that doesn’t already exist in that list. At least you’d know it’s capturing OK,

Regards

Andy

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