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Manually Update "Information > How They Found You" Data?

  • 18 May 2022
  • 2 replies
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I know that the profile data under “How They Found You” in the “Information” section is set automatically using utm parameters.

 

Is there a way to set or update this manually either within a flow or using a bulk sheet?

 

I can only seem to access “Initial Source” in flows and none of the other properties (Medium, Campaign, Content, Term).

 

I can export all the properties (Initial Source, Initial Source Medium, etc etc) in a bulk export but I can’t update these fields when I re-upload a bulk sheet.

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Best answer by stephen.trumble 23 May 2022, 21:37

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Oops, did not mean to post to the developer group. Can an admin please move to the appropriate location?

Userlevel 6
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Hey @alan-chippin 

Thank you for reaching out to the Klaviyo Community for help!

Unfortunately at this time, Initial Source information can not be overwritten. The feature has been reported many times with issues and we are currently looking more into improving it in the near future. I will update you in this thread if and when this feature become available to our members!

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