We’ve noticed recently that we have a lot of emails that are invalid due to, mostly, misspelling.
I’ve checked aprox 10 profiles and 8 out of them had already a valid account. I have already merged them (https://help.klaviyo.com/hc/en-us/articles/115005073847-How-to-delete-merge-and-export-a-profile#merge-2-profiles3), but i don’t want to do this manually with +200 profiles.
I also know that enabling the double opt-in will reduce the number of invalid emails, but since the A/B testing showed up that a larger percentage of the subscribes uses the coupon when we show it on the form, this does not matter.
So I have two questions:
For the first one i want to confirm why the form (currently set to not appear to already existing klaviyo profiles) actually does appear to people that have a profile. Is this because they are using a different platform (like if they registered on their work computer and are now checking the website from their phone)?
And the second and important one:
Is there a way to merge these profiles in bulk?
Because the process of doing it one by one is tedious and time consuming.
Could a form identify if the email given is wrong?
Thank you so much!
Best answer by IrrraView original