Hey @Stemandsoul
Welcome to the community
Export your contact list from Mailchimp, ensuring you include the subscription status field in your export file.
During the import process, Klaviyo will ask you to map the columns in your CSV file to Klaviyo fields. Make sure you map the subscription status correctly.
Klaviyo allows you to set the subscription status during the import. Make sure you set the correct status for each contact (e.g., Subscribed).
Ensuring Deliverability
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Warm-Up Your Sending IP:
- Since you are switching platforms, it’s a good practice to warm up your sending IP gradually. Start by sending emails to your most engaged subscribers first and gradually increase the volume.
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Authenticate Your Sending Domain:
- Ensure that your sending domain is properly authenticated with DKIM and SPF records. This helps improve deliverability and avoids emails being marked as spam.
Sending emails to unengaged or incorrectly marked subscribers can negatively impact your sender reputation. Ensure that your contacts are correctly marked as subscribed and are engaged with your content.
I hope this helps
Cheers
Arpit