Hi @ecompaopao,

Welcome to the Klaviyo community and great question!

You can’t directly A/B test a segment itself, but you can A/B test inside of a flow. So if you had one specific condition (let’s say you wanted to test engaged 120 vs. engaged 60) you could add a profile property and create a flow filter that manually routes 60-120 into a different pathway to 0-59. This will give you the specific results based on the actual property so you can prove a hypothesis.

If you did want to use 2 segments you can always avoid the cross-over in receiving the email twice by adding a profile filter on the trigger, example:

The other functionality to call out here is that you can create a conditional split inside of a flow. So for example if you wanted to take the entire segment but you wanted to experiment with wait steps, you could build something like this:

Hope that gives you some inspiration of different ways to approach this! 

Thanks
David

Thank you so much! 
Would you say that AB testing segments is necessary for a flow? If the flow is triggered by an action wouldn’t you want it to target the person that took the action regardless of engagement levels?

Thank you I appreciate. 

No worries @ecompaopao!

One of the triggers is “Added to segment” which you can use (so you can do advanced segmentation or have multiple actions included ie. placed an order at least 3 times AND bought product X AND spent over X etc.). The only limitation of the added to segment trigger is that a customer can only receive the flow once. See more info here.

So in short, you can have multiple flows that are triggered on segments (to see how they perform against each other), or have a broader segment and test inside the flow how subgroups of these recipients perform.

Hope that helps!

Thanks
David