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Hello Klaviyo community,

I am new to this platform and facing a bit of an issue,

I already have a sign up form and  a welcome series set live for a particular country. But I need to create ones that are international. So I created a segment that exclude that one country, and used it as a trigger for my international welcome series. However, I need to also use that same trigger for my international sign up form as well, which I am not able to do, as I have not found that segment in the options provided.

I have read a bit on a solution for that, and found that I should simply import the international segment into a list in order for it to appear among the options. Here is where I found a problem !

I could not find  the option of  Manage Segment > Convert to list in the top right corner. (Is there a solution for this?)

 

Hi @Hopesek,

Thanks for your question! If you open the segment, there is a button on the top right that says Manage Segment. Click on the button, and near the bottom of the options you’ll find Convert to List.

Hope this helps! Let me know if I can help further!


Yes it was thank you so much, I did not pay attention to that !


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