everyone gets added to my Klaviyo Profiles List but for some reason not to my Newsletter list. I already tried to turn off the opt-in feature but it didn’t work.
Does my shopify store need to be public to everyone in order to work? I’m currently in the testing phase.
Best answer by retention
- Make sure in your Shopify Integration settings, you selected the right Klaviyo List you want subscribes who “Accept Marketing” to go into.
- Make sure the “Collect email subscribers” option in the Integration is enabled. See here:
In Shopify, you need to make sure your subscribers are properly tagged with “Newsletter” if you’re using a 3rd Party or custom developed theme that collects emails into Shopify. It should look like this:
<input type="hidden" name="contact[tags]" value="newsletter">
- Finally, make a few test orders in your test account and see if you see any events coming through to verify the Integration was properly setup.
For further resources, you can try these resources:
Reply back if it worked or you need more help!