Hi,
I am conducting a poll to get feedback on our next products and I’m asking my email subscribers to vote. I want to track which link they click and segment them for future emails. Is this something Klaviyo can do? If so, what are the steps.
Hi,
I am conducting a poll to get feedback on our next products and I’m asking my email subscribers to vote. I want to track which link they click and segment them for future emails. Is this something Klaviyo can do? If so, what are the steps.
Hey
Yes this is something klaviyo can do by using custom properties.
So these custom properties are updated and attached to their profile when they click on the link. The link should be in particular format in order to do this
Format - {% update_property_link 'profile_property' 'property_value' 'redirect_link' %}
So for example, if you want to find who clicked on the image of the fruit ‘watermelon’ from your email,
so your url would look like this - {% update_property_link 'Watermelon' 'clicked' 'www.xyz.com' %}
Once they click they will redirect to your website or where-ever you want them to land on your website or any link. On the backend they will be assigned this property and you can create a segment - properties about someone » watermelon» equals» clicked
Let me know if you are still having issues with this. I hope this helps
Thanks you for sharing your question here in the community,
Cheers
Arpit
Thank you for your help.
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