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Poll Tracking - Based on Link Clicked in Email

  • September 23, 2024
  • 2 replies
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  • Contributor I
  • 1 reply

Hi, 

 

I am conducting a poll to get feedback on our next products and I’m asking my email subscribers to vote.  I want to track which link they click and segment them for future emails.  Is this something Klaviyo can do?  If so, what are the steps.

Best answer by ArpitBanjara

Hey @Tonia 

Yes this is something klaviyo can do by using custom properties.

So these custom properties are updated and attached to their profile when they click on the link. The link should be in particular format in order to do this

Format - {% update_property_link 'profile_property' 'property_value' 'redirect_link' %}

So for example, if you want to find who clicked on the image of the fruit ‘watermelon’ from your email,

so your url would look like this - {% update_property_link 'Watermelon' 'clicked' 'www.xyz.com' %}

Once they click they will redirect to your website or where-ever you want them to land on your website or any link. On the backend they will be assigned this property and you can create a segment - properties about someone » watermelon» equals» clicked

Let me know if you are still having issues with this. I hope this helps

Thanks you for sharing your question here in the community,

Cheers

Arpit

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ArpitBanjara
Principal User I
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  • Principal User I
  • 371 replies
  • Answer
  • September 24, 2024

Hey @Tonia 

Yes this is something klaviyo can do by using custom properties.

So these custom properties are updated and attached to their profile when they click on the link. The link should be in particular format in order to do this

Format - {% update_property_link 'profile_property' 'property_value' 'redirect_link' %}

So for example, if you want to find who clicked on the image of the fruit ‘watermelon’ from your email,

so your url would look like this - {% update_property_link 'Watermelon' 'clicked' 'www.xyz.com' %}

Once they click they will redirect to your website or where-ever you want them to land on your website or any link. On the backend they will be assigned this property and you can create a segment - properties about someone » watermelon» equals» clicked

Let me know if you are still having issues with this. I hope this helps

Thanks you for sharing your question here in the community,

Cheers

Arpit


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  • Author
  • Contributor I
  • 1 reply
  • September 24, 2024

Thank you for your help.