I have tried and tried and tried linking my pop I created, to an existing welcome flow I created for discount for new subscribers to my mailing list. I have tested this with my own 3 emails and no matter how much I have played with the settings I don’t get my email with the code I out on it from the welcome series flow, I get this email attached below. Please help me resolve this matter! Thanks in advance.
This is probably because you haven’t turned your double opt in option off so it asks you to confirm your subscriptuion (Double Opt-In setting). So if you want to remove this, go to the list that you set as subscription list for this form, open the list and go to settings. On the bottom you will see double opt in and single opt in.. double opt in is set as default so you will have to chnage it and save.
Hi
Welcome to the Community! We are so happy to have you! Sorry to hear about your issue, would love to offer a hand.
I think
Finally, a third option you could check would be if your Flow is connected to the correct List. I would dive back into your Flow and ensure that what triggers your Flow, on the top right side of your Flow builder screen, is being added to the same List as that’s synced to your form.
Thanks for participating in the Community!
-Taylor
This is probably because you haven’t turned your double opt in option off so it asks you to confirm your subscriptuion (Double Opt-In setting). So if you want to remove this, go to the list that you set as subscription list for this form, open the list and go to settings. On the bottom you will see double opt in and single opt in.. double opt in is set as default so you will have to chnage it and save.
Thank you so much Bobi, I will try this!
Hi
Welcome to the Community! We are so happy to have you! Sorry to hear about your issue, would love to offer a hand.
I think
Finally, a third option you could check would be if your Flow is connected to the correct List. I would dive back into your Flow and ensure that what triggers your Flow, on the top right side of your Flow builder screen, is being added to the same List as that’s synced to your form.
Thanks for participating in the Community!
-Taylor
Hello Taylor, thank you for the welcome, I have made sure all of my flow emails are live, I have also ensured that my flow is connected to the same list as well. Thank you for the info, I do want to ask is there a way to test this when I get done revising the opt in setting without me using my email?
Hi
You could create a test email if you prefer, but signing up for a list via email and being able to walk through the process to see if each feature is firing correctly is a recommend workflow. Additionally, I have seen there be duplicate Lists of the same name or Segments with the same names a Lists that has caused Flow confusion.
Just adding any last possibilities to investigation that could be responsible for this issue!
-Taylor
Hi
You could create a test email if you prefer, but signing up for a list via email and being able to walk through the process to see if each feature is firing correctly is a recommend workflow. Additionally, I have seen there be duplicate Lists of the same name or Segments with the same names a Lists that has caused Flow confusion.
Just adding any last possibilities to investigation that could be responsible for this issue!
-Taylor
Thank you so much Taylor for that information!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.