Hi,
I’ve got an interesting one for you all. Yesterday, a new customer subscribed via a form on our website. They received their welcome email as expected and opened it. About 3 hours later they were unsubscribed due to User Suppressed. While I do suppress users regularly, I did not suppress this one (timestamp is after I left for the day), and I am the only person at my company that has access to our Klaviyo account. My only thought is that Klaviyo somehow knows it is a suspicious email and saved me the trouble. Any other ideas?
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/2fea67f3-557e-4f21-9a22-8e1e083f68c5.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/a8fd19df-be92-48db-ad5f-8b7ea0ac14a6.png)