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Removing marketplace customers from Thank you flow

  • October 11, 2024
  • 2 replies
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I am setting up a thank you flow.
I am wanting this to just go to website customers, and not customers from marketplaces, eg amazon, ebay where their orders are coming through to our site for processing.
Would this work correctly to remove them, profile filter : started checkout in the last 2 days. That time would be ok for pulling all direct sales?
 

 

Best answer by ArpitBanjara

Hey @GemsWeddingSupplies 

If you sell on other marketplaces, like amazon, ebay etc, we usually exclude those profiles by adding flow filters to the flow

if you look at those emails, you will see a pattern in those emails and you exclude those emails by using “Doesn’t contain” as shown below.

Let me know if this answers your question. thank you for sharing your question here in the community,

Cheers

Arpit

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ArpitBanjara
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  • October 13, 2024

Hey @GemsWeddingSupplies 

If you sell on other marketplaces, like amazon, ebay etc, we usually exclude those profiles by adding flow filters to the flow

if you look at those emails, you will see a pattern in those emails and you exclude those emails by using “Doesn’t contain” as shown below.

Let me know if this answers your question. thank you for sharing your question here in the community,

Cheers

Arpit


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Yes great info Arpit, I have been able to exclude certain emails. Thanks!