Segment Based on Email Client

  • 27 October 2021
  • 2 replies

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In the blog article iOS 15: How to Prepare for Apple’s Changes, it states users can send to their Apple Mail users separately to measure the impact of the updates. 

We haven’t yet segmented our profiles by email client, and the only information I can find on email clients is in the Email Opens by Email Client. I’m trying to segment out Apple Mail profiles, like the article suggested. 

Any clue on how I can segment out profiles by email client? Thanks.


Best answer by alex.hong 28 October 2021, 00:53

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2 replies

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Thank you!

Userlevel 7
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Hi there @at6778 ,

Welcome to the Community and thanks for posting here!

To create a segment of Apple Mail/Mobile Safari users, you can use this segment definition: 

By using this as a segment definition, you will sort people by email clients (specifically Apple/iOS).

There is also a great article regarding Segment conditions that helps when deciding how to create a segment.

Have a good day!