Hi,
I created a segment which I used for a discount campaign yesterday. I wanted this segment to go to people who had subscribed to my newsletter over 90+ days ago and had yet to make a purchase.
However, I had numerous returning customers receive this discount - which wasn’t my intention. I’m trying to understand why there were customers who have already purchased from me in this segment? (screenshot below). I thought the condition ‘placed order zero times over all time’ would have excluded returning customers?
Thanks
Best answer by Bobby
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