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Segment count vs. Campaign send count

  • October 5, 2024
  • 3 replies
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I just created a Segment with a count of 761. 

When I set up a Campaign using that Segment, it showed an estimated send count of just 637. 

 

I assume I’m missing something obvious in how this works – but why the discrepency? 

Best answer by bluesnapper

Hi @matt.steinruck 

This is likely due to the segment including suppressed profiles. 

If you include an AND condition to your segment ‘can receive email marketing’, is your segment count now 637?

Hope that helps

Andy

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3 replies

bluesnapper
Partner
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  • Champion & Partner
  • 734 replies
  • Answer
  • October 5, 2024

Hi @matt.steinruck 

This is likely due to the segment including suppressed profiles. 

If you include an AND condition to your segment ‘can receive email marketing’, is your segment count now 637?

Hope that helps

Andy


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  • Author
  • Problem Solver I
  • 11 replies
  • October 6, 2024

Yes, that did it - thank you!


bluesnapper
Partner
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  • Champion & Partner
  • 734 replies
  • October 7, 2024

Great. Thanks for letting me know @matt.steinruck 

Regards

Andy