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Segment - Not Is Not On Any List


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Trying to create a segment of people not on a list.  We have 5 different lists so the “Is Someone In or Not in a List” will not work as you have to select a list so it will show everyone in the other lists as well.  Thanks!

Best answer by Dov

Hi @Fly4Food,

Thanks for sharing your question with the Community.

You will need to add “AND” separators to your definition, using is not in list for lists 1-5. The segment would be defined as: is not in list 1 AND is not in list 2 AND is not in list 3 AND is not in list 4 AND is not in list 5. Since “AND” is exclusive (the user must meet all criteria separated by “AND” in order to qualify for the segment) that means this segment will give you everyone who is not a member of these lists. In other words, if they are a member of any of these lists, they will be excluded from the segment thus giving you your segment of people not in a list.

Thanks and have a wonderful rest of your week.

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2 replies

Dov
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  • Klaviyo Alum
  • 1493 replies
  • Answer
  • June 17, 2021

Hi @Fly4Food,

Thanks for sharing your question with the Community.

You will need to add “AND” separators to your definition, using is not in list for lists 1-5. The segment would be defined as: is not in list 1 AND is not in list 2 AND is not in list 3 AND is not in list 4 AND is not in list 5. Since “AND” is exclusive (the user must meet all criteria separated by “AND” in order to qualify for the segment) that means this segment will give you everyone who is not a member of these lists. In other words, if they are a member of any of these lists, they will be excluded from the segment thus giving you your segment of people not in a list.

Thanks and have a wonderful rest of your week.


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  • Author
  • Contributor I
  • 1 reply
  • June 17, 2021

Thank you, I had used OR and ended up with everyone!