Send auto-emails to people who request access to my Shopify store?

Question

Hello,I’m very new to Klaviyo and was wondering if you could help me figure out how to do the following:Send an automated email to a user who requests access to my gated Shopify store.	i.e. Thanks for requesting access, someone will be in touch shortly.		Send an automated email to a user once they are marked as “approved” in Shopify.	i.e. You now have access, log in here [...]	I already set up auto-emails via Flow in Shopify, but it does not allow me to send to the end-user. Other info:The sign-up form I’m using is the generic Shopify form.I see that when I test the sign-up form, it is being logged in Klaviyo in the Profiles list. How do I get started?Thank you

retention · Accepted Answer

@Bianca- Welcome to Klaviyo and the community here.If you want to send an automated email, you *can* use the standard “Shopify Form” as you mentioned, but it also means anytime someone is added to Klaviyo via Shopify, you may inadvertently trigger that Flow. I do recommend creating a specific “Klaviyo Signup Form” specifically for those use case scenarios for people requesting access.Then, you create a “Flow” triggered by the “source” value of that form. Here’s an example of the Source value of a Klaviyo Signup Form:Here’s a Flow triggered by that source value. In this example, my source value is “Coupon” but you can use any value you put in the Source value of the Signup Form:Here I have a Flow Triggered by List, filtered to only those whose “source” value is “Coupon”.As for sending an email based on a “tag” - I would recommend first creating a segment based on your tag like this:Then, creating a Flow triggered by Segment like this:So, whenever someone enters the segment (Based on a Shopify Tag), they enter the Flow and will receive Emails as you define it in the flow.Hope this helps!

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